Garage door repair · Tracks
A garage door that comes off its track is not safe to use. Our technicians put the door back on track, repair the part that caused the problem and test the door before they leave.
We give you the service call price on the phone before we book. Emergency service is available 24/7.
We call you back within 15 minutes during business hours.
Safety first
Leave the door where it is. Do not use the opener and do not try to force the door. An off-track door can fall, and using it can damage other parts. Call 765-674-6789. Emergency service is available 24/7.
A door rarely comes off its track on its own. Usually another part breaks first. For example, a torsion spring can snap, and the door drops and jams in the track. A car can also hit the door and push it out of place.
Our technicians find the cause, repair it and realign the door so it opens and closes correctly. Our trucks carry the parts for most track repairs, so we can often finish in one visit.
An off-track door can damage the other parts of the door system. It can also stop the door from working at all. Call us if you see any of these signs.
The door is tilted, crooked or opens at an angle.
The door wobbles or moves in a jerky way.
The door gets stuck halfway or will not open.
You see gaps between the rollers and the track.
A track is dented, bent or broken.
You hear grinding or scraping as the door moves.
The track or the rollers show rust.
The door has a large dent from an impact.
1
The technician checks the tracks, rollers, springs and cables to find out why the door came off.
2
You get the repair price in writing before any work begins.
3
We put the door back on its track, do a balance test and realign the safety sensors.
The Fairmount Door team. Family-owned in Indiana since 1975.
Three generations of the same Indiana family run the company.
Every technician completes 15 days of in-house training before working alone.
You see the repair price in writing before any work begins.
Fairmount employees do every repair. We do not use subcontractors.
Our technicians work from five offices across Central Indiana. Enter your ZIP code or town to see the office that serves you.
Enter your ZIP code or town, or tap a county on the map.
Serves Grant, Wabash, Huntington, Blackford, Delaware and Madison counties.
Serves Howard, Tipton, Miami and Cass counties.
Serves Tippecanoe, White, Carroll, Benton, Warren and Clinton counties.
Serves Hamilton, Boone and Hendricks counties.
Serves Montgomery, Putnam, Fountain, Parke, Vermillion, Vigo, Clay and Owen counties.
Not sure which office? Call 765-674-6789 and we will tell you if we cover your address.
See the towns we serveAn off-track door is not dangerous if it stays still. If you try to operate it, it can fall or damage the rest of the door system. Do not use the door. Let a trained technician repair it.
Often, yes. A door rarely comes off its track on its own. Usually a spring, cable or roller broke first. We repair that part too and give you the full price in writing.
We do not recommend it. The door is heavy, and the springs and cables can be under tension. Leave the door where it is and call us.
We inspect the door system, repair the cause, put the door back on its track and do a balance test. We also realign the safety sensors so they work correctly.
A broken spring is a common reason a door drops off its track.
Spring repair
